Technical incident at Mediapart

Just after 6pm French time on Wednesday May 26th there was a technical incident on the Mediapart website and app that made it impossible to access content, and which caused problems for subscribers trying to log in. Here is an update on the situation today.

Just after 6pm French time on Wednesday May 26th there was a technical incident on the Mediapart website and app that made it impossible to access content, and which caused problems for subscribers trying to log in.

Thanks to our technical team working through the night, the situation is gradually being resolved. As of now virtually all content (articles, blogs, comments) can once again be accessed. The log in to your account via your user name and password has been working since 11pm French time last night.

Our initial investigations suggest that the problem was not the result of an external attack. Neither the data nor the site's security has been compromised.

If you still have any problems logging in with your user name and password here is how to find them (in French): www.mediapart.fr/aide?question=comment-retrouver-codes-dacces

The subscription team at Mediapart is also available to help you and answer queries by email at contact@mediapart.fr or by phone on +33 (0)5 49 01 47 65.

Le Club est l'espace de libre expression des abonnés de Mediapart. Ses contenus n'engagent pas la rédaction.